Buyback Policy

Buyback Policy

Jewellery: Items being bought back will be done at invoice value.
If selling back to us after 5years- Product invoice value+ making will be returned.
If selling back to us after 10years- Complete invoice value including gst will be returned.
In case of a refund, the payment will be made by way of online bank transfer or cheque within 15days of sale return of product. Please note: Return transfer will be done to same account as it was purchased from. For instant processing, company credit can be maintained by the company itself.
Products that were purchased on more than 30% discount are not liable under this policy.
Applicable for max product value- Inr 1,00,000/-

Return Policy

Jewellery: If product is returned after 10days, get back full item value as on bill. Only gst and making is non refundable.
Applicable for max product value- Inr 1,00,000/-

Exchange Policy

Jewellery: If product is exchanged after 10days of purchase, you can redeem full product bill value in any other product of same or higher amount. Making can also be adjusted in the same; only gst is deductable.
Applicable for max product value- Inr 1,00,000/-

Resizing and Repairs

Jewellery: First time resizing of ring is offered free of charge from companies end; except in case of some products where resizing is not possible.
If resizing is not possible, a new piece of same design will be delivered and in case new product cost is higher, the difference will be borne by the customer.
If in case new product cost is lower than in store product then, balance amount will be returned to the customer in form of store credit, or account transfer- as per the preference of the customer.
In case of repair of any product, the company shall repair/ replace the product on chargeable basis as per scope of work which will be borne by the customer.
Applicable for max product value- Inr 1,00,000/-

Money- Back Policy

Jewellery: Refund or exchange any item of purchase within 10days of buying with 100% money back guarantee. No questions asked.
Applicable for max product value- Inr 1,00,000/-